Frequently Asked Questions

FlazzTax is a digital platform that provides analysis, calculation, and assistance with tax returns and other tax obligations through support services such as consulting, management & planning, tax training, etc.

Through digital communication media and collaborative networks, we reduce the various conventional costs of tax consultants to provide affordable, practical, and credible services.

FlazzTax is suitable for young professionals and new to growing business owners who want to focus on their business while having their taxes handled properly.

Yes, we provide assistance without the need for face-to-face meetings. If you require it, we offer offline consultation services at your own expense.

Data security and confidentiality are our priorities, so we do not share client data with any third parties. We can provide an NDA if necessary.

FlazzTax can only provide services to businesses/individuals who have an EFIN and NPWP. You can register at your nearest Tax Office.

Reported OP Income Tax. FlazzTax does not handle vehicle registration certificates, etc.

An outstanding balance status indicates that there are taxes on your tax return and that the taxes have been paid because they have been successfully reported.

Receiving income from, or conducting transactions with, foreign parties.

No, it is not mandatory. Access to the DGT is required to speed up the process, but if it is not provided, clients can simply download the e-form SPT and submit it to FlazzTax.

No, the service only includes analysis, tax calculation, and billing code creation. If you want assistance with payment, there is a fee of 10,000 per transaction.

FlazzTax provides free revisions after the submission of proof of report, no later than 1 month for annual tax returns and 2 weeks for monthly tax returns.

2-7 business days after all required data has been received and confirmed to be complete, clear, and detailed.

Income Tax Services, Monthly Financial Reports, and Packages include consultation with tax experts, while others do not. You can book separate consultation services.

No, the service only includes analysis, tax calculation, and billing code creation. If you want assistance with payment, there is a fee of 10,000 per transaction.

No, it is not mandatory. Access to the DGT is required to speed up the process, but if it is not provided, clients can simply download the e-form SPT and submit it to FlazzTax.

FlazzTax provides free revisions after the submission of proof of report, no later than 1 month for annual tax returns and 2 weeks for monthly tax returns.

FlazzTax will calculate and make recommendations in accordance with applicable procedures and laws, but the reported amount will be entirely up to the client. Applications for relief can be submitted to the Tax Office.

FlazzTax can only provide services to businesses that have an EFIN & NPWP. You can register at your nearest Tax Office.

Yes. We can also provide guidance on filing tax returns, but clients will file their own returns.

Yes, but it will be matched with the available schedule of our tax experts.

No, currently the minimum duration for offline consultations is 90 minutes.

Yes, but for areas outside of Greater Jakarta, additional fees will apply.

The session will be forfeited and you can reschedule a replacement session.

You can extend the session at a later time or at the same time if the tax expert is available, and the fee will be billed later.